Return Policy

Domestic (Canada)

  • Returns are accepted within 30 days from your delivery date for a full refund of the purchase price.

  • Simply email our customer support team at hello@cyclicjourneys.com with your order number and we'll be happy to help you.

  • Please note that all customers are responsible for their own return shipping costs.

  • After arranging your return shipping, please make sure to provide us with the shipping carrier's name and tracking number by emailing hello@cyclicjourneys.com

  • Items must be returned unused and in their original packaging

  • Any items that are damaged when we receive them are not eligible for a refund

  • After 30 days, we reserve the right to refuse returned items

  • Returns are typically processed within 7 to 14 business days from when we receive them.

  • If you receive a damaged item, please email us at hello@cyclicjourneys.com with your order number and a photo of the item's condition. We address these on a case-by-case basis and will try our best to work toward a satisfactory solution.